Refund policy

1. Return Window

Customers may request a return within 30 days of delivery.

2. Eligibility Criteria

Items must:

• Be unused
• Be in original packaging
• Include all accessories

3. Non-Returnable Items

• Used or damaged items (unless defective)
• Clearance or final sale products

4. Refund Process

• Refunds are processed within 5–7 business days
• Issued to original payment method

5. Exchanges

We offer replacements for defective or damaged items at no additional cost.

6. Return Shipping

• Customer may be responsible for return shipping costs
• Shipping fees are non-refundable

📞 Contact Us

RETAIL ROOM LIMITED

Address: Office 1301, 85 Dunstall Hill
Wolverhampton, WV6 0SR
United Kingdom

📧 Email: Support@retailroom.store
📞 Phone: +44 7882 734 791